Vermont 2-1-1 is a simple number to dial for information about health and human service organizations in your community.  By dialing 2-1-1, information is much easier to find.

At Vermont 2-1-1, callers will speak with a real person every time.  Call Specialists may help callers  problem solve and refer them to government programs, community based organizations and other local resources.  Vermont 2-1-1 specifics:

1. No stigma, confidential: 2-1-1 provides a neutral, confidential resource for help in any situation.

2. Alternative solutions and plans: 2-1-1 helps people with multi-faceted problems – such as a sudden serious illness. Many people need help but find it hard to formulate a plan. They just know what their predicament is.

3. Help Through Phone, Website, Email: 2-1-1 can be used as an Information and Referral resource regardless of how people choose to connect to help. In today's internet service environment, people need the choice of personalized service – especially for those who are not computer literate.

4. Crime Victims: 2-1-1 could provide information to crime victims on services and benefits available to them.

5. ESL Help: 2-1-1 helps non-English speaking people get comprehensive health and human service information.

6. Information regarding State government offices and programs that provide state benefits.

7. Rumor Control: 2-1-1 can provide a means to control rumors by providing one trusted information sources during events such as nuclear power plant failures.

8. Donations of Goods: Whether you represent a corporation wishing to donate excess building materials or are a homeowner who is moving and would like to donate a large appliance to charity, 2-1-1 can be used to find an appropriate place to donate excess goods.

9. For Kids: Parents and educators can teach kids to call 2-1-1 when they are faced with confusing, non-emergency situations and do not know where to turn.

10. Help for Helpers: Social workers, clergy, doctors, legislators and other helpers who want to know how best to help the people they are serving can call 2-1-1.