2-1-1 Statistical Reports

Vermont 2-1-1 2016 Snapshot

Since it's launch by the United Ways of Vermont in 2005, Vermont 2-1-1 has greatly expanded access to health and human services for Vermonters. Before 2-1-1, parents, guidance counselors, and even service providers themselves, were making call after call to find help, getting transferred again and again. Before 2-1-1, vulnerable populations - such as non-English speakers, low-income individuals, and families in crisis - often gave up long before they found help. Today, 2-1-1 is there 24/7 to connect people with the information and services they need. Please take time to review our accomplishments and parternships of the last year, as illustrated in the following pages.

Annual Snapshot for 2016


Vermont 2-1-1 Web Usage Reports

ReferWeb Reports is for tracking and reporting how the public is using the Refer Web search engine. The application allows the user to select the date and time range for each report and view statistical data such as searches performed, visitor locations, visitor age, sex, etc. Click on the link below to get started.

Vermont 2-1-1 web reports


Statewide Contact Summary Report

Our statewide call summary report compares the percentage of the population from each county to the percentage of 2-1-1 inquiries from that county.

Statewide Call Summary Report


Monthly Statistical Reports by County

Our statewide referrals by need report contains aggregated data on the needs of 2-1-1 callers throughout Vermont by category of need, including numbers of referrals made within each category of need.







Grand Isle









Vermont 2-1-1 Afterhours Emergency Housing Report

Vermont 2-1-1 partners with the Agency of Human Services (AHS) to provide after business hours emergency housing assistance. AHS calls are routed to Vermont 2-1-1 from 4:30 p.m. to 7:45 a.m. daily and on weekends to provide 24/7 access to the existing emergency housing services. Vermont 2-1-1 adheres to strict protocols outlined by AHS program guidelines.

Vermont 2-1-1 Monthly After Hours Emergency Housing Report



If you do not see a report you are looking for, or if you would like a customized report based on a specific need category, please dial 2-1-1 or email us at info@vermont211.org



Additional information